Privacy Policy

UMR Flowershine LLC (“we,” “our,” or “UMR Flowershine”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our e-commerce store, which offers clothing and home decoration products. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information, such as your name, email address, postal address, phone number, and payment details when you make a purchase or interact with our website. This information is necessary for processing orders, delivering products, and providing customer support.

Payment Information

Credit/debit card details, billing address, and other payment-related details necessary to process your transactions.

Purchase History

Information related to your orders, including products purchased and order history.

Browsing Information

When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, operating system, and website usage data. This information helps us improve our website and enhance your browsing experience.

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your preferences, shopping cart, and website interactions. These technologies enable us to personalize your experience, analyze trends, and gather statistical data. You have the option to disable cookies through your browser settings, but this may limit certain functionalities of our website.

How We Use Your Information

Order Processing and Fulfillment

We use your personal information to process your orders, confirm purchases, facilitate payment transactions, and deliver products to you. We may also contact you regarding order updates, shipping notifications, or customer support inquiries.

Communication and Marketing

With your consent, we may use your contact information to send you promotional offers, newsletters, and marketing communications about our products, services, or special events. You have the right to unsubscribe from these communications at any time.

Website Improvement

We analyze browsing and usage information to improve our website’s functionality, user experience, and security. This includes troubleshooting, data analysis, research, and identifying trends to enhance our product offerings and customer service.

Legal Obligations and Protection

We may access, use, preserve, or disclose your information if required by law, regulation, or legal process. We may also use your information to investigate potential fraud, enforce our terms and conditions, protect our rights, property, or safety, or respond to a government request.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and IT support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, customer information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Compliance

We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to enforce our rights, protect our property or safety, or the rights, property, or safety of others.

Data Security

We take reasonable precautions and implement appropriate technical and organizational measures to safeguard your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Your Rights and Choices

Access and Rectification

You have the right to access and update the personal information we hold about you. You can do this by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to legal and operational limitations.

Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or contacting us directly.

Children’s Privacy

The Store is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such information being provided without parental consent, we will take steps to remove it promptly.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the revised date will be indicated at the beginning of the policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

By using the Store, you signify your acceptance of this Privacy Policy. Please review this policy regularly to stay informed of how we handle your data.

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